Customer Support & Warranty Support
For Warranty Service, Post-Warranty Service or General Help Requests please contact our Customer Service Department via Email:
E-Mail: customerservice@californiaairtools.com
Please include:
- Your Name
- California Air Tools Model Number
- Where you Purchased the model from
- Issue or Question
- Copy of Proof of Purchase (for warranty claims)
- Photo and/or Short 10 second Video of Issue/Problem if applicable
You may also contact the Customer Service Team via phone (Weekdays Only):
M – Th 6am – 3pm Pacific Time
Friday 6am – 1pm Pacific Time
Phone: (866) 409-4581 Ext. 1
Warranty & Customer Return Policy for items purchased:
Warranty: 1 Year Manufacturer Limited Warranty.
Return Policy: No Returns.
Exchanges: 60 Day Exchange From Date of Purchase.
Refunds: When approved, typically take 2 days.
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Shipping
Free Shipping – Standard Parcel Ground or LTL (on pallet) to Locations in the Contiguous United States. Canada orders accepted if order total is over $1300 USD.
No Shipping to Alaska/Hawaii, US Protectorates, APO/FPO/DPO, PO Boxes or Outside USA, with the exception of approved Canada orders over $1300 USD.
Items Will Be Shipped Between 1-3 Days (business days) of Order Date. Build-To-Order items may take up to an additional 4-5 days.
Items are shipped from San Diego, CA and are typically received within 3 and 10 days depending on ship-to location, item size and carrier type.
Product Sales & General Questions
Phone: (866) 409-4581 Ext. 2
Email: info@californiaairtools.com
Not Sure Which Model to Choose? We will need to know….
- Type of Work? Tooling & Application?
- For Homeowner or Commercial use?
- Operating CFM? (cubic feet per minute) or liters per minute (l/min) – check tooling owners manual or product data spec sheet.
- Operating PSI? (40 vs. 70 vs. 100 PSI)
- Do you require DRY AIR? If so, what percentage? (80 or 98%).
- Rust-Free Aluminum tank (10 gallon and below only) or Steel Tank?
- Wheels for portability or no wheels?
- Does tooling/equipment need to conform to ISO 8573 2.3.1 Class 2/3 Clean/Dry Air with a PDP (pressure dew point) required below -20C?
- Operating how many hours per day? (i.e. number of actuations per hour & duration of each tooling cycle)
- Operating how many days per week?
- 110 volt or 220 volt model needed? If 220v, 1-phase or 3-phase? Is 208v required?
Quality Products
California Air Tools, Inc. – “The Ultra Quiet Tooling Pros“
In 2002 we brought together a team of industry professionals with extensive product knowledge of the air tool industry to create California Air Tools Inc.
Our goal from the beginning was to Design, Engineer and Manufacture Innovative products that would exceed our customers expectations.
Introducing innovative products like “Ultra Quiet & Oil-Free Air Compressors”, allows “you”, our most valued customer, to use your air tools anywhere at anytime.
We offer a wide variety of innovative products that are “Changing the Way the World Works”.
Our top priority is to provide you with the best quality products available in the industry. Our experienced staff will be glad to help you with any questions regarding our products.
RFQ / Quotes
NOTE: We DO NOT provide RFQ/quotes as we are the manufacturer, however we suggest you contact our Authorized California Air Tools dealers below for RFQ/quote pricing (for procurement purposes):
Global Industrial (PH: 1-888-978-7759)
Mowers at Jacks / Northern Tool (PH: 1-877-565-7669)
Not Sure Which Model to Choose? Contact Us!
PLEASE fill in ALL boxes below to best assist you with your inquiry.
Office Hours:
M – Th 8:00 am – 4:00 pm Pacific Time
Friday 8:00 am – 1:30 pm Pacific Time
Business Development
For business inquiries please contact Eric Schmitt: eric@californiaairtools.com
