Parts Requests
Need to Purchase a Part?
SPARE PARTS — USA Customers
PHONE: 1-757-547-8665
customerservice@mastertoolrepair.com
PHONE: 1-877-565-7669
M-F 9AM-6PM ET
Sat 9AM-5PM ET
SPARE PARTS — CANADA Customers
PHONE: 1-877-565-7669
M-F 9AM-6PM ET
Sat 9AM-5PM ET
At California Air Tools, Inc. our top priority is to provide you with the best quality product available in the industry.
Periodic service and repairs can be needed to extend the life of your tool, that is why we provide a network of 2000 Authorized Independent Service Centers.
Issues or question related to warranty are listed below.
California Air Tools, Inc. Limited Warranty
California Air Tools Inc. will repair or replace, free of charge, to the original retail customer who purchased a California Air Tools, Inc. Air Compressor from an authorized dealer in North America.
This warranty does not transfer to subsequent owners.
California Air Tools Inc. will repair or replace, at its option, any parts of the portable air compressor that are proven to be defective in material or workmanship under normal use during the applicable warranty time period as stated in the Owner’s Manual. This limited warranty covers the cost of the replacement parts and labor for all defects.
Transportation charges are the responsibility of the customer.
All parts replaced under warranty will be considered as part of original product, and any warranty on those parts will expire coincident with the original product warranty.
The limited warranty period begins on the date of purchase by the original purchaser.
Warranty valid for 12 months from date of purchase.
Receipt or invoice required to validate warranty.
This limited warranty shall NOT apply to and does NOT cover products that are in anyway subject to any of the following:
1. Improper setup, installation or storage.
2. Lack of proper maintenance and service.
3. Accident, damage, abuse or misuse.
4. Abnormal operating conditions or applications.
5. Repair or modification by customer or any third party without written consent of California Air Tools Inc.
6. Use under operating conditions or in applications not recommended by California Air Tools Inc.
7. Normal wear.
8. The use of accessories or attachments not recommended by California Air Tools Inc.
9. Acts of God.
Service or Support Questions? Get in Touch!
Please fill ALL boxes AND attach your PROOF OF PURCHASE to best assist with your inquiry.
California Air Tools Customer Service Team (San Diego, CA):
NOTE 1: For new installations, technical questions, warranty service, general post-warranty service or spare parts questions that you are unable to resolve after referring to our Maintenance & Troubleshooting topics above, then you are welcome to discuss the issue, required fix, spare part, etc. with our Customer Service Team directly.
NOTE 2: We do not sell Spare Parts directly – refer to our USA and Canada Authorized Spare Parts providers listed above.
M – Th: 6am – 3pm Pacific Time
Friday: 6am – 1pm Pacific Time
Phone: 1-866-409-4581 Ext. 1
customerservice@californiaairtools.com